Brand Certified
Otley Banking Hub
3.6(18 reviews)
Certified by Otley Banking Hub • May 24, 2026
Business Details
15-17 Kirkgate, Otley, West Yorkshire
LS21 3HN, United Kingdom
Certified by Otley Banking Hub • May 24, 2026
+44 3457 223344
Certified by Otley Banking Hub • May 24, 2026
https://www.postoffice.co.uk/branch-finder/0453234/otley-banking-hub?campaignid=gmb~bf~453234~google~na~05022025
Certified by Otley Banking Hub • May 24, 2026
About
Certified by Otley Banking Hub • May 24, 2026
BankBusiness Banking Services
A banking hub is a shared space providing easy access to everyday cash and face-to-face banking services for customers of the major banks.
At this hub you can withdraw cash, pay in cash and cheques, check your balance, pay bills, and access change-giving services (for registered businesses).
You can also speak to a community banker from your bank on the day they’re in the hub (no appointment needed). They can help with account queries, fraud support, Power of Attorney and much more.
The banking hub is owned by Cash Access UK and operated by the Post Office.
Location
Certified by Otley Banking Hub • May 24, 2026
Hours
Certified by Otley Banking Hub • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
3.6
18 reviews
5 stars
11
4 stars
1
3 stars0
2 stars0
1 star
6
- DJDiane JacklinFeb 26, 20265.0Great service from the NatWest member of staff, Deborah, this morning. Top up payments to my mobile company now sorted, as Deborah informed me the expiry date on the card I was using was incorrect (damn autofill)! Thank you, much appreciated.
- AAAndrea ApplebyFeb 3, 20261.0Would give -10 a total waste of time and space couldn't even pay a cheque in
- SCSusan CorbridgeJan 13, 20261.0Awful place with a bossy shouty assistant
- DHDavid HodgeDec 15, 20255.0Absolutely brilliant service from the young lady from Barclays this morning, very helpfull and understanding, thank you for your help
- MMMariana MSep 4, 20245.0Very useful staff!
Frequently Asked Questions About Otley Banking Hub
What services are available at a Banking Hub?
Pay in cash & cheques - withdraw cash - check your balance - pay utility bills - top up your gas & electricity - access change-giving services (for small businesses) whoever you bank with.
Can I only use the hub on the day my community banker is present?
No. Customers of all major banks and building societies can access cash services from the Post Office counter service, whenever the Hub is open:
*pay in cash (notes and coin) and cheques
withdraw cash (notes and coin)
*check your balance
*manage your PIN
*pay utility bills
*top up your gas and electricity
*access change-giving services (for registered businesses)
You can also talk to a community banker from your bank on the day your bank is in the Hub. There is a private space where you can talk face-to-face about more complicated banking enquiries like payments and transfers, managing your account, and how to use online banking.
What services can I access at Otley Banking Hub?
You can pay in cash and cheques, withdraw cash, check your balance, pay utility bills, top up gas and electricity, and access change-giving services for registered businesses.
Do I need to visit the Otley Banking Hub only when my community banker is present?
No, cash services are available at the Post Office counter whenever the hub is open, regardless of your bank. Community bankers are available on their scheduled days for more complex enquiries without appointment.
What are the opening hours of Otley Banking Hub?
The hub is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is Otley Banking Hub located?
It is located at 15-17 Kirkgate, Otley, West Yorkshire, LS21 3HN, United Kingdom.
Can I discuss account queries and fraud support in person at Otley Banking Hub?
Yes, on the days your bank's community banker is present, you can discuss account queries, fraud support, Power of Attorney, and more in a private space at the hub.
Is Otley Banking Hub operated by the Post Office?
Yes, the banking hub is operated by the Post Office and owned by Cash Access UK.
How can I contact Otley Banking Hub?
You can call them at +44 3457 223344 or visit their website at https://www.postoffice.co.uk/branch-finder/0453234/otley-banking-hub
What nearby places can I visit before or after my visit to Otley Banking Hub?
You can visit nearby places such as Efes Bar & Bistro for food and drinks, British Heart Foundation thrift store for shopping, and Buttercross, a local historic landmark.
Are there other banking options near Otley Banking Hub?
Yes, nearby banks include Santander and Halifax, which are within easy reach if you need additional banking services.
Can I combine my visit to Otley Banking Hub with other services like opticians or travel agents nearby?
Absolutely. Nearby you have Specsavers Opticians and Audiologists for eye care, and Althams Travel Otley or Libby Rodde at Hays Travel for travel services, making it convenient to manage multiple errands in one trip.
Brand Certified Facts from Otley Banking Hub
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Certified May 24, 2026Yext Knowledge Graph
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